Hello Ryan Roodal,
You never received your item because you chose this Shipping Method of our website:
Add to my Collector Box (Read "Collector Boxes") *ONLY USE IF BUILDING A BOX - ORDER WILL NOT SHIP*
It very clearly states Order Will Not Ship if you do not add to the Collector Box.
You never added to your Box since December 20th, 2023, and after multiple unresponsive emails sent to the email you provided in the order the order was put On Hold.
If you wish for us to ship your item, please contact us and we will send you the link to pay the shipping fee. We will then gladly have it shipped.
Best regards,
Cody
**SECOND UPDATE 06/20/24**
Client hasn't contacted us as of today (SECOND UPDATE and Unanswered emails). Ryan, please contact us if you wish to have this item shipped or refunded. Thanks!
Eric, thank you very much for the review! We truly appreciate it.
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After being burned by another site for this car, these guys were excellent. Got right back to me when I messaged them and the order came quick.
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Jorge, thank you very much for the review! Collecting is fun!
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Bought 22 in total. The one I am most looking forward to (land cruiser prado) arrived with cracked blister, it has lost collection value and I am unable to display it along side the other 4 in the set. 1 was erroriously send, but they promised me to sent the correct one as soon as possible while allowing me to keep the error car. 3 arrived with wrapped card, not perfect but ok. The box arrived in perfect condition, so I believe the "bad ones" were placed in there knowingly by the packager.
Will purchase again since the 75% of the goods arrived in perfect condition despite of everything I mentioned above.
Zhongyang, thank you for the review.
We will continue to improve our packaging to make sure that the items arrive in the same condition they where put inside. We have also let know our shipping carrier to better handle the fragile items inside the boxes.
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Excellent models from an excellent website, great choices of diecast manufacturers at fantastic prices, and communications throughout.
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Finally, I have all three RWB porcshe to finish the MM the red, purple, and slime green wonders if their going to make an more colors
Anthony,
Thank you very much for the review! We truly appreciate it.
If MM makes or comes out with more colors we will certainly have them!
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Let me just tell yall, the customer service is fantastic, and they worked with me thoroughly to get my package to me. Everything came in great!
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Customer satisfaction is our #1 priority!
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Let me just tell yall, the customer service is fantastic, and they worked with me thoroughly to get my package to me. Everything came in great!
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Customer satisfaction is our #1 priority!
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Received half my order from scale164, the other half is a pre-order. It was perfectly packed and all items came in great shape which is what any collector wants to hear. I highly recommend scale164 they're incredibly responsive and care about you and your order!
Tyler,
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Customer satisfaction is our #1 priority!
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Bennu, thank you very much for the review! We truly appreciate it.
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